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You May Have Been Notified About a DSI Image Telemetry Issue
If you recently received a notice from DSI about a telemetry issue affecting systems sold from our store or re-imaged with a DSI Windows 11 Image, we’ve developed a simple fix to resolve the problem. This issue caused unrelated trending search terms, which may have included mature or suggestive content, to appear in the Windows search box under the “Recent” section. These terms were not the result of user activity on your system but were inadvertently propagated by Microsoft’s telemetry system.
We sincerely apologize for any concern this may have caused. Below, you’ll find a link to download the fix and step-by-step instructions to apply it. Even if you’re unsure whether your system is affected, it’s safe to run the fix. The software will check your system and indicate if the fix is not needed, ensuring no unnecessary changes are made.
About the Fix
What It Does:
Removes the unrelated search terms from the Windows search box.
Clears the search history to ensure a clean slate.
Generates a new unique system identifier to prevent future issues.
Disables telemetry to protect your privacy going forward.
Safety:
The fix will not affect your personal files, settings, or applications.
It includes a check to determine if your system is affected. If not, the software will notify you that no changes are needed and exit without making modifications.
We’ve confirmed that no personal identifiable user data (e.g., files, passwords) was exposed by this issue.
Compatibility:
Designed for systems running Windows 11 (all editions).
Safe to run on any Windows 11 system, even if it wasn’t purchased from DSI or re-imaged by us.
Download the Fix
Click the link below to download the fix:
Download DSI Telemetry Fix (File size: ~100 KB)
Note: Some browsers or antivirus software may display a warning when downloading executable files. The DSI Telemetry Fix is safe to run and has been thoroughly tested. If prompted, select “Keep” or “Allow” to proceed with the download.
How to Apply the Fix
Follow these simple steps to apply the fix to your system:
Download the Fix:
Click the link above to download DSI_Customer_Telemetry_Fix_20250517.exe to your computer.
Save the file to a location you can easily access, such as your Desktop or Downloads folder.
Run the Fix:
Double-click DSI_Customer_Telemetry_Fix_20250517.exe to launch the fix.
If prompted by User Account Control (UAC) to allow the app to make changes to your device, click Yes. The fix requires Administrator privileges to run.
Follow the On-Screen Instructions:
The fix will display a message: “Telemetry Fixes will be applied. Please close any open programs and save any unsaved data, the system will reboot when complete! Press any key to continue.”
Close any open programs and save your work, then press any key to proceed.
If your system is not affected (e.g., it doesn’t have the shared system identifier), the fix will display: “This system does not require the security patch. No changes will be made. Press any key to close.” In this case, no further action is needed, and your system will not reboot.
Reboot Your System:
If the fix is applied, it will complete its tasks and display: “Telemetry Fixes applied successfully. Your personal settings, browser data, and other user data have been preserved. Please save any unsaved data, the system will now reboot. Press any key to reboot.”
Press any key to reboot your system. After the reboot, the issue will be resolved, and your search history will be cleared.
Troubleshooting
Antivirus Warning:
Some antivirus programs may flag the DSI_Customer_Telemetry_Fix_20250517.exe as a potential threat due to its nature as an executable file. This is a false positive. If your antivirus blocks the file, add an exception for DSI_Customer_Telemetry_Fix_20250517.exe and allow it to run.
UAC Prompt Fails:
If you don’t see the UAC prompt or the fix fails to run, right-click DSI_Customer_Telemetry_Fix_20250517.exe and select “Run as administrator.”
Fix Doesn’t Run:
Ensure you’re running the fix on a Windows 11 system. If the fix doesn’t launch, try downloading it again from the link above, as the file may have been corrupted during download.
Need Assistance?
If you have any concerns or need help applying the fix, we’re here to assist:
Email Support: Contact our support team at telemetryFix@DSI.guru. We’ll respond within 24 hours to help you apply the fix at no cost.
In-Person Support: Bring your system in during regular business hours (Monday–Friday, 10 AM–6 PM or Saturday 10 AM–2 PM) to have the free fix applied. We recommend emailing us first to schedule a visit if possible.
Our Commitment to You
We’ve updated our imaging process to ensure this issue does not happen again, and we’re committed to maintaining the highest standards for your privacy and security. Thank you for your understanding and trust in DSI.