Telephony technology has exponentially become more and more feature rich over the past decade or so. A technology that once connected 2 people together vocally can now be utilized as an array of communication tools. We now have automation, unified messaging, video capabilities, customer filtration, expanded range with satellite locations, and more.
Telephone systems went from an analog solution to a digital playground with seemingly endless possibilities.
The phone solutions we suggest and setup can be configured for organizations that want multiple locations interconnected, or that want missed calls forwarded to a cell phone, or voicemails to go to email. Our systems can even intercept a fax call and email that fax to a single person or group of people. Eliminating the need for individual phone lines dedicated exclusively for fax. This saves a lot of money that would otherwise be wasted on unnecessary phone lines. Those lines could even be used as rollover lines for more communication with your customers. DSI can also setup an IVR (interactive voice response) for you, so that your clients are directed to the right people with ease and without call intervention and employee interruption. The configuration options are nearly endless.
DSI supports telephone systems and emphasizes digital phone systems and the potential within. We like to evaluate a system's functionality and offer suggestions to better match a clients needs and goals. Our specialty is with SIP systems, IP-PBX, and digital VOIP (voice over internet protocol) phones. However, we can and do support some of the older analog systems as well.
Our supported systems include Cisco, Polycom, Snom, Avaya, Yealink, Yeastar, Asterisk, Grandstream, Ubiquiti, Aastara, Panasonic, Tiptel, and more utilizing FXO, FXS, GSM, PSTN, BRI, UMTS, CDMA connectivity.
Contact us today for more information.