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DSI -> @home -> Services (Have us do it)

Virus and Malware Removal

Viruses, malware, adware, spyware, Trojans, PUPs, crypto. These are all very common terms in today's technology world. As more and more people and businesses became dependent on the internet and instant communication, malicious code and activity has increased exponentially. 

While some instances are worse than others, most all instances have one purpose - steal or seize your data and ultimately relieve you of your money. Most commonly, infections are introduced by browsing a website that has been setup to look legitimate and claims to be something it is not. Another common method of infecting a system is via an email that looks as though it is from a trusted source. Usually the email will claim something is wrong with your system or trouble with an account you have with them.

If you think you may be infected or things don't seem quite right, run a quick scan with this: System Check

A system restore is NOT going to remove infection. If you have signs of infection it best to let a professional take care of it. The first thing you should do is shut down the infected system before the infection gets worse or spreads to other devices on the network. Some of the nastier infections can and do encrypt your data (Important documents, pictures, and files) you may never get back.

DSI starts the virus removal process with basic diagnostic testing. We have found that in some instances systems were not only infected, but had hardware problems as well. It may not be worth paying for virus removal if other issues render the system inoperable. Once we get a green light from the diag we use an array of tools to remove the problem. We clean up the damage caused and install or update security software to prevent the issue from returning. The service is finished with OS critical updates, System Optimization, and testing.

We go over with you how this may have happened and how things can be handled differently to prevent this from occurring again.

What you get... mouse over for more info.

■ Basic component diag...

■ Removal of all malicious and viral infections...

■ Extensive infection damage cleaning...

■ Up to date security software and definitions...

■ OS critical and security updates installed...

■ Browser recovery...

■ System optimization...

■ Extensive testing to be sure all is proper...

■ Advice on future prevention...

@Our Place


Some services are limited depending on how they are being performed, Remotely vs @Your Place vs @Our Place. Shown pricing does not include parts that may be needed to complete service.

* This service can only be performed via the methods listed for obvious reasons or because DSI feels the service cannot be performed effectively by other means.