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Searchfound in [Support] - relevance score: 6.779 Legalfound in [Company] - relevance score: 5.397These company policies, agreements, and warranties are strictly followed and enforced. Updates may be made without notification unless explicitly defined and are effective at the time of service.
Website and Graphics Designfound in [Services] - relevance score: 2.779Your website is a critical part of your business marketing strategy. Rarely people look in the phone book to find services and products. Most have turned to online resources to find what they need. Will they find you? Simply having a website is not enough. It needs to be search engine friendly or it will rarely be found and that could mean you...
Telemetry Fix - May 9, 25found in [Newsletters] - relevance score: 2.361You May Have Been Notified About a DSI Image Telemetry Issue If you recently received a notice from DSI about a telemetry issue affecting systems sold from our store or re-imaged with a DSI Windows 11 Image, we’ve developed a simple fix to resolve the problem. This issue caused unrelated trending search terms, which may have included mature or...
Boolean Searchfound in [DSI-U Misc] - relevance score: 1.957BOOLEAN search allows operators to help refine results. A simple search for "Kermit the frog" may result in an incomprehensible amount of matches. If we include some operators the results will change. Let's change the search to "Kermit -the -frog". This will omit matches that have the words "the" and the word ...
24 Hour Servicefound in [Services] - relevance score: 1.905Technology and dependence on it never sleeps. It never clocks out and a sick day is unacceptable. We get this. Though we close our doors at the end of a business day, we are never off duty. We have high level staff on call whenever you need them. 24 hours a day, 7 days a week, 52 weeks a year. No matter the weather or the need, we'll be...
Newsfound in [Company] - relevance score: 1.739Recent news and happenings.
A True Winter Storm - Jan 27, 15found in [Newsletters] - relevance score: 1.691##UFNAME##, Due to the severity of the winter storm we have closed our retail locations as of 11am. We will reopen tomorrow morning at our regular business hours. As always, our emergency services for our business clients are still available as well as remote support. If you need assistance please call us @ 800-485-4990 Option 9 or 800-TECH-207 ...
The Next Chapter - Nov 25, 15found in [Newsletters] - relevance score: 1.675DSI has been providing information technology solutions and services since 2005, in fact this month marks our 10th year. In August of 2013 we reached out and offered our services to residential customers by opening our first store and then soon after an additional store. Over the past couple of years we have met and interacted with some very won...
Miscellaneousfound in [Services] - relevance score: 1.541Need us to do something that doesn't fit in a specific category? Not a problem. There really isn't much we don't cover. This is not a flat rate service. The service is billed by the minute. Need us to terminate a CAT6 cable you bring into one of our stores? 5 minutes.... (84.95/60)*5= $7.07 Need us to setup a new car stereo at yo...
Price Evaluation Agreementfound in [Legal] - relevance score: 1.43DSI purchases or offers a trade value applied to customer's DSI account for equipment on a case by case basis. Customer hereby agrees that the equipment being evaluated fully and solely belongs to the customer without burden or lien or any other 3rd party interest such as pending legal action in any manner. Furthermore, customer states ...
Service Ticketsfound in [My DSI] - relevance score: 1.389had service tickets with us since Request service!
Miscfound in [DSI-U Misc] - relevance score: 1.34This area of DSI U is for articles and subjects that really don't belong in the other categories.
30 Day Service Warrantyfound in [Legal] - relevance score: 1.32Service Warranty All paid flat-rate labor services performed 'inhouse' otherwise known as services provided at one of our locations; or services performed remotely; or services performed at client/customer location are covered for 30 days from the time of original service completion. This warranty of service is specific to the exacti...
Service Agreementfound in [Legal] - relevance score: 1.2891. SUMMARY This Agreement covers interests of the 'Parties' where it pertains to information technology services between Dirigo Solutions, Inc herein known as [the] 'Provider' and the 'Client' [a/k/a the customer] where is defined at the end of this Agreement via a printed name, current date, and legal signature. 2....
Network Supportfound in [Services] - relevance score: 1.269Large or small your infrastructure plays an integral part of your business or entity. It is paramount that the equipment you depend on work when they are called upon. DSI is here to ensure your technology functions and continues to be a productive part of your team. We are prepared and have the skills and equipment necessary for whatever curve ...
Remote Supportfound in [My DSI] - relevance score: 1.244DSI can service your workstations, laptops and servers from our location without anyone having to go anywhere. It virtually puts us right there at the device that needs service. This service reduces cost and drastically improves response time. Essentially you get faster service at a lower cost without sacrificing quality of service. Once a rem...
Website Privacy Policyfound in [Legal] - relevance score: 1.121What is this Privacy Policy for? This privacy policy is for this website www.itdsi.com including sub-domains and served by Dirigo Solutions, Inc (DSI) and governs the privacy of its user's who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the use...
Hosting Service Level Agreementfound in [Legal] - relevance score: 1.116100% Network Uptime: a) Dirigo Solutions, Inc guarantees that its network will be available 100% of the time in a given month, excluding scheduled maintenance. Network uptime includes the functioning of all network infrastructures including routers, switches, and cabling, but does not include Ethernet ports, services, or software on your server(...
System Setupfound in [Services] - relevance score: 1.015So you decided to get a new system from DSI... Thank you for that, we really appreciate your business and your trust in us! We appreciate it so much in fact, we offer this low-cost service to everyone that purchases a system through us, either brand new or refurbished. The time it takes from purchase to enjoyment can be more than should be allo...
What Is Remote Supportfound in [DSI-U Misc] - relevance score: 0.987Remote support is a means to offer service virtually. It allows people to accommodate a need without anyone physically going anywhere. This can be very beneficial for many circumstances. For DSI it means we can support customers more efficiently and quickly without limitations of distance. Remote support is something that DSI employs every day....
Security and Camerasfound in [Services] - relevance score: 0.957Your assets are important. Can you watch over them all, 24 hours a day? How do you keep them protected? Is it effective? Is there a better option? Is it possible for you to operate without your assets? Important questions, but not as important as the answers to those questions. DSI can help stiffen your defense and bring accountability to your...
Securityfound in [DSI-U Security] - relevance score: 0.948A virus in it's simplest definition is a self replicating program intended to cause harm. Most are avoidable with some preventative efforts and common sense. This type of malicious software as well as other security topics are covered in this DSI U category. We offer some best practices and effective ways of avoiding system mayhem and poss...
Residential Pricingfound in [Support] - relevance score: 0.897Service In Store Onsite ᵻ Remote ᵻ Diagnostics $54.95 $99.95 $69.95 System Optimization & Cleaning $79.95 $99.95 $64.95 Virus / Malware Removal $139.95 NA NA OS Install & Setup $119.95 $199.95 NA OS Repair / Password Reset $69.95 NA NA Screen Repair $99.95 NA NA System Hardware Repair / Install $79.95 $139.95 NA Data Backup / Transfe...
30 Percent Off All Day - Nov 27, 15found in [Newsletters] - relevance score: 0.894Hope you had a fabulous Thanksgiving. All day today we are taking 30% off all items in store. Laptops, tablets, computers and everything else in stock at the Augusta store location. Don't miss this one day only sale, things will go fast. We are open until 6pm today.
Final Day Big Savings up to 75 Percent - Jun 21, 14found in [Newsletters] - relevance score: 0.866Up to 75% off services performed at our new Augusta location as well as 10% off ALL items in stock! To help celebrate the opening of our second location and store we are offering big discounts. Laptop slow? PC won't boot? Tablet screen broken? Let us fix it now for $16.25/hour*. Augusta, Maine location at 319 Eastern Avenue is open 7 days a...
Cablingfound in [Services] - relevance score: 0.831We build roads! Well, at least that's how we think of it. We do low voltage cabling otherwise known as data cabling to allow packets of information to 'travel' from one location to another. So you can see how we think of it as roads. These information highways we build are perfect for your home network or entertainment system, sec...
What Is A Virusfound in [DSI-U Security] - relevance score: 0.83A computer virus by definition is self replicating software with malicious intent. A virus beyond itself can be in a couple of forms. A worm or a Trojan. A virus typically is contained in an executable file. You could have a virus now, but not be infected. You can think of it like a human virus. As a scientist you have a virus stored within a...
Onsite Servicefound in [Services] - relevance score: 0.787Expert Support at Your Workplace We bring tailored IT and technical solutions directly to your business. While we offer remote support or assistance at our locations, our onsite services are designed to meet you at your office, facility, or job site, ensuring minimal disruption and maximum efficiency. Our coverage is extensive: Global Reach: For...
Hosting Terms Of Servicefound in [Legal] - relevance score: 0.685The following is the terms and conditions for using Dirigo Solutions, Inc. services, network and any other offerings. Please read these conditions carefully as they may affect your service offering. Should you have any questions with the following services outlines, please contact us immediately. All services provided by Dirigo Solutions Servers...
Online Purchase Return Policyfound in [Legal] - relevance score: 0.685Return of Non-Defective Products A non-defective product may be returned to DSI within thirty (30) days of the invoice date for a refund of the original purchase price with the following amendments/fees: Dirigo Solutions, Inc will refund neither the original shipping cost nor the shipping and handling fees incurred from the products return. If t...
Block Timefound in [Services] - relevance score: 0.681A lot of our clients are with us for duration. Not specifically for a project or a fix, but rather ongoing IT support and council for conceivably the life of their organization and beyond. To show our appreciation for such a commitment, DSI offers what we call Block Time. The concept is simple. Discounted rates for prepaid service. One of the ...
Game Console Setupfound in [Services] - relevance score: 0.665VIDEO GAMES!!!!!!!!!!! Congratulations! So much fun from one little box, incredible. Need a hand getting it all set up and ready for hours of excitement? Sure thing. Back in the day it was a matter of unboxing and plugging in a couple of cables. Now-a-days you still have to do all that plus, setup an account, agree to terms and conditions, crea...
Contactfound in [Support] - relevance score: 0.641Toll Free: 877-803-4374 Local: 207-803-8838 Fax: 207-803-8838 DSI 316 Portland Rd Bridgton, ME 04009 Bridgton, ME 316 Portland Rd Store Hours Monday: 10-6 Tuesday: 10-6 Wednesday: 10-6 Thursday: 10-6 Friday: 10-6 Saturday: 10-2
DSI Augusta - Today is the Day - Free Giffords Ice Cream - Free Recycling - Jun 20, 15found in [Newsletters] - relevance score: 0.607Today Only at our Augusta location we are offering Gifford's Famous ice cream 100% free to you and everyone in your party simply just for bringing in electronic waste. Bring in TVs, computers, monitors, cell phones, printers, stereo systems, DVD players, MP3 players, microwaves, cable & wires, laptops, other home electronics, air condit...
The Ultimate Personal Security Checklistfound in [DSI-U Security] - relevance score: 0.565A curated checklist of tips to protect your digital security and privacy Contents Authentication Browsing the Web Email Secure Messaging Social Media Networks Mobile Phones Personal Computers Smart Home Personal Finance Human Aspect Physical Security Too long? See the TLDR version instead. For a list of privacy-respecting software, check out ...
In Store Return Policyfound in [Legal] - relevance score: 0.532New Items Most purchased items may be returned or exchanged within 30 days of date of purchase for any reason. Laptops, Desktops, Tablets, Printers, Cameras, Phones, Displays may be returned or exchanged within 14 days of original purchase and must be in new unopened condition. Refurbished Items All refurbished items come with a 30 day warranty....
Dsi Product Warrantyfound in [Legal] - relevance score: 0.514DSI Product Limited Warranty This Three (3) year limited warranty extends only to the original purchaser. Within the first Thirty (30) days of purchase the warranty can be extended to a maximum of Five (5) years, and is purchased in One (1) year increments. Please note that any warranty services or questions must be accompanied by the warranty n...
About Dsifound in [Company] - relevance score: 0.509DSI a.k.a. Dirigo Solutions, Inc is a Maine family owned company with multiple locations. DSI services and supplies information technology solutions to people and businesses globally. From sales of consumer technology products and residential technology services to global business services by way of sales, support, programming, and hosting. ...
Setting Up A Printerfound in [DSI-U Hardware] - relevance score: 0.486Printers now-a-days come in many types. Laser, LED or Inkjet Multifunction (MFP) 3D Thermal Impact Photo Etc And though there are different types of printers, basic setup is usually typical. First thing you need to do is think about how the printer will be accessed. Will it be used exclusively by a single device or will it be available to multi...
25% Off Continued - Jun 10, 15found in [Newsletters] - relevance score: 0.462##UFNAME## We are continuing the celebration of the first anniversary of our Augusta store. It's been an exciting year serving the Augusta community and we are thankful the reception we have had. So much in fact that as part of the celebration we are rewarding you, our customers, our friends. Through Sunday 6/14 we are taking 25% off our fl...
Scary Savings Ends Tonight! - Oct 31, 14found in [Newsletters] - relevance score: 0.447DSI wishes you and yours a safe and happy Halloween! This is the last day to get up to 75% off services performed at either of our locations. Laptop slow? PC won't boot? Tablet screen broken? Let us fix it now for as low as $16.25/hour*. How about a full system diagnostics for $8.75*! Services available to this promotion: screen replacement...
Scary Savings This Week! - Oct 27, 14found in [Newsletters] - relevance score: 0.44DSI wishes you and yours a safe and happy Halloween! This week through Friday get up to 75% off services performed at either of our locations. Laptop slow? PC won't boot? Tablet screen broken? Let us fix it now for as low as $16.25/hour*. How about a full system diagnostics for $8.75*! Services available to this promotion: screen replacemen...
25% Off Everything. Today Only! - Jun 9, 15found in [Newsletters] - relevance score: 0.43##UFNAME##, It's official! Today marks the first anniversary of our Augusta store. It's been an exciting year serving the Augusta community and we are thankful the reception we have had. So much in fact that as part of the celebration we are rewarding you, our customers, our friends. Today only we are taking 25% off everything storewid...
Free For Veterans Today - Nov 11, 14found in [Newsletters] - relevance score: 0.427To all our veterans, Thank you! In honor of your service to our country we are offering our services free to you all day today. Show your military ID and get free diagnostics, virus removal, upgrades, etc. Any of our 'in-store' services are provided to you at no cost. If you are not a veteran, please share this with one so they may hav...
What Is Wififound in [DSI-U Networking] - relevance score: 0.417WiFi, short for Wireless Fidelity, is a wireless networking technology that has evolved dramatically since its early roots. At its core, it's a method of communication that uses radio frequencies to transmit data, allowing devices to connect to the internet or each other without physical cables. This concept builds on electromagnetic princi...
Happy Mothers Day! - May 11, 14found in [Newsletters] - relevance score: 0.405Just for all the moms out there.... Happy Mother's Day! Now through May 16, 2014 Just for all the moms out there.... FREE Diagnostics & $10.00 off our service rate! Let's figure out the problem for free and fix it at a discount. Discount valid on labored services provided to residential Customers only.
Email Setupfound in [Services] - relevance score: 0.394Need an email account or need an email account setup on your computer? DSI can help with that. An email account is required for signing up with most online services today. We can get you setup with a free account from a provider of your choice and show you how to access and use the account. Electronic mail is a common thing these days and is bor...
Wireless Communication Distance And Qualityfound in [DSI-U Networking] - relevance score: 0.374The first question asked by the novice to microwave networking is always: "How fast does it go?" followed immediately by "What distance does it cover?" The answers are not always simple, because you can gain extra distance by giving up speed, and vice versa. In addition, the performance of the system depends heavily on the ch...
Change User Password On A Mac Using Terminalfound in [DSI-U Software] - relevance score: 0.372Resetting In Single User Mode If you’re not able to start your computer and load OS X’s interface (or SSH into your system), then you’ll need to start up your computer in Single User Mode (hold Command S while booting). Next, perform the following steps in order to reset your password. Mount your file system by typing the following command...
Operating System Repairfound in [Services] - relevance score: 0.367Operating system corruption happens. Often times this is caused by driver installation, updates, or viral activity. Sometimes it requires a full reinstall to remedy. However, sometimes the OS can simply be repaired. DSI has saved its customers a lot of money by successfully administering an OS Repair vs a full reinstall. We are talking about a...
Hosting Servicefound in [Services] - relevance score: 0.334DSI offers hosting solutions for nearly any purpose. Our hosting is presented in 3 different ways. Shared, Virtual, and Dedicated. Shared: Shared hosting is a server that is occupied by multiple clients, similar to housing with roommates. Resources are shared and control is limited. This is the typical offering for small and basic website hos...
Careersfound in [Company] - relevance score: 0.333DSI is a great place to work. Always an adventure and always dynamic. We will challenge your skills and welcome your ideas. Some benefits include: Paid vacation, paid sick and personal leave, short-term disability pay, tuition assistance, mileage reimbursement, commission, double pay holidays, time and a half holidays, weekly pay and employ...
Big Saving Now Until Summer - Jun 12, 14found in [Newsletters] - relevance score: 0.322Up to 75% off services performed at our new Augusta location as well as 10% off ALL items in stock! To help celebrate the opening of our second location and store we are offering big discounts. Laptop slow? PC won't boot? Tablet screen broken? Let us fix it now for $16.25/hour*. Augusta, Maine location at 319 Eastern Avenue is open 7 days a...
System Optimize and Cleaningfound in [Services] - relevance score: 0.308Over time and use systems become sluggish and do not seem to perform as snappy as they once did. This is a common issue especially with a Windows based system. This happens for a number of different reasons. Usually it's a combination of several factors. Some of the most common causes are, an over abundance of cached files, heat related ...
Free Recyclingfound in [Services] - relevance score: 0.303You could... bring your tech waste to a transfer station for a fee. Or you could simply throw it away (in most cases this is against the law). Or, you could let us take care of it for you. Absolutely free of charge. That's right, at no cost to you. DSI believes responsibility to our environment is very important. We want to encourage the p...
50% Off To All The Moms - May 8, 15found in [Newsletters] - relevance score: 0.298With what price we pay for the glory of motherhood. - Isadora Duncan For all that you have done we would like to give a little back. This Saturday May 9th we would like to offer to all the moms out there free diagnostics and 50% off any of our in-store services. Simply come into a store and mention this promo. *Offer available to current or new ...
Salesfound in [Services] - relevance score: 0.276There is an inherent difference between consumer based products and business class products. Business class products generally are manufactured with higher quality material and undergo rigorous testing. Typically business class products feature superior warrantees and are engineered to last. Business class products are designed to support comp...
Hosting Acceptable Use Policyfound in [Legal] - relevance score: 0.235As a provider of web site hosting and other Internet-related services, Dirigo Solutions, Inc. offers its customer (also known as “Subscribers”) and their customers and users the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. Dirigo Solutions, Inc. respects that the Internet provides a...
Consultingfound in [Services] - relevance score: 0.214Our goal is simple. Offer you everything we can in terms of technology support. We want to build a lasting relationship with you. We want to be thought of not just as a service provider but also a partner. To be there in your times of need and relish the victory when you hit a home run. We are your confidant, your informant, your ambassador to...
Request Servicefound in [My DSI] - relevance score: 0.207Create a service ticket here, this starts the service process. You can request service at your location, our location or remotely. All fields are required! Service Location: @ DSI@ Your PlaceRemotely Title: Service Information (be very specific about the service you seek)
